Manager Conversation Guide: Health-Related Disclosures

Managers don't need to become benefits experts — their most valuable role is often simply knowing where to direct an employee for the right next conversation.

Avoid asking about diagnosis or medical details; focus on job function impact and next steps.

A brief, consistent referral script (to HR, EAP, or accommodation specialists) reduces awkwardness and ensures employees get consistent guidance regardless of which manager they talk to.